Shipping

We ship to mainland Spain and the Balearic Islands. Standard shipping is free through Correos or an equivalent carrier and normally takes 5–7 working days.

We do not currently advertise shipping to the Canary Islands, Ceuta, Melilla or outside Spain.

Right of withdrawal

As a general rule, you may withdraw within 14 calendar days of receipt and return the goods within 14 days after notifying us.

Refunds and return costs

Refunds are generally made through the original payment method within 14 days of notice and may be withheld until the goods or proof of return are received.

Returns address: Calle Ribera del Genil, 9, 2.º H, Granada, Spain. Contact us by email before sending a parcel.

Exceptions

The law provides exceptions for certain personalised, perishable or sealed hygiene-related goods. Any applicable exception will be stated before purchase.

Damaged, incorrect or incomplete product

Report the issue promptly, keep the packaging and provide photos if possible. The appropriate legal remedy will be offered.